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Hotlines

Hotlines you can call regarding Coronavirus/COVID-19 in Denmark.

Joint Danish Authorities Hotline

 

Call +45 7020 0233

 

Arrivals hotline

Foreigners arriving in Denmark will be refused entry to Denmark at all internal and external borders unless they have a worthy purpose of entering Denmark. Purposes characterised as worthy are described on the page: If you are travelling to and from Denmark. This page provides answers to most of the frequently asked questions. If your question is not answered, the Danish police has opened a dedicated hotline to answer questions about worthy purposes of travelling to or transiting Denmark.

 

Call +45 7020 6044

 

Hotline hours: Weekdays 08.00-16.00

You cannot send emails to the police about worthy purposes of entry.

 

Ministry of Foreign Affairs of Denmark's Citizen Service

Call the Citizens Service Centre of the Ministry of Foreign Affairs for questions about travelling abroad: +45 3392 1112

The Citizens Service Centre of the Ministry of Foreign Affairs only answers questions about travelling abroad, travel guidelines or if you are stranded abroad.

The Global Help Desk of the Ministry of Foreign Affairs can be contacted 24/7 for questions about travelling abroad:

Call at +45 3392 1112
Email: bbb@um.dk

Please note that the Citizens Service Centre of the Ministry of Foreign Affairs cannot answer any questions about entry into or transit through Denmark, nor about worthy purposes. Such questions can be addressed on the arrivals hotline of the Danish police.

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