The Administrative Centre of the Police handles complaints of breach of good debt collection practice.
We are making efforts to optimise our self-service solutions.
In the meantime, we recommend that you use our solutions from a PC.
In the meantime, we recommend that you use our solutions from a PC.
GOOD TO KNOW
Once you have submitted all relevent information, you can expect the average case processing time to be around three months.
It costs DKK 5,000 to obtain authorisation as a debt collection agency. If no changes have occurred, a renewal of the authorisation is free of charge.
Changes that must be notified to the police are subject to a fee of DKK 3,000
- Changes to the name of the business
- Changes to the business address
Changes that are not subject to a fee but must be notified to the police
- Changes to the executive management
- Changes to the board of directors
Changes to the debt collection agency must be notified to the police within two weeks of the implementation of the changes.
Debt collection involves all the steps taken in connection with commercial collection of debts on behalf of others and commercial collection of debts purchased after the due date for the purpose of collection on behalf of others.
- You must be resident in Denmark.
- You must be at least 25 years old.
- You must not be legally incapable.
- You must not have filed for suspension of payments or be in bankruptcy.
- You must not have considerable overdue debts to public sector bodies, such as amounts in the order of DKK 50,000 or more.
- You must not have been convicted of a criminal offence indicating an immediate risk of abuse of the access to carry out debt collection services.
- You must provide financial security for at least one year. The authorisation will lapse if such provision of security is not maintained. It is the responsibility of the business to renew the security provided.